Terms of service

Welcome to Petibaroque! These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to these Terms. If you do not agree to any part of these Terms, please refrain from using our website or services.

About Petibaroque

Petibaroque is an online retailer offering a curated selection of high-quality products. I work closely with trusted suppliers and manufacturers to deliver exceptional items to customers worldwide.

Eligibility

To use my services, you must:

  • Be at least 18 years old or have the permission of a legal guardian.
  • Provide accurate and complete information when placing an order.

By placing an order, you confirm that you meet these eligibility requirements.

Product Information

Product Availability

  • All products listed on my website are subject to availability.
  • If an item is out of stock or unavailable, I reserve the right to cancel your order and issue a full refund.

Product Descriptions

I strive to provide accurate descriptions and images of all products. However, slight variations in color, design, or appearance may occur due to factors such as monitor settings or manufacturing processes.

Pricing

  • Prices for products are listed in AUD unless otherwise stated.
  • I reserve the right to change prices without prior notice.

Order Processing and Shipping

Order Processing

  • Orders are typically processed within 3–5 business days.
  • For detailed information, refer to the Shipping Policy.

Shipping and Delivery

  • I offer worldwide shipping, with delivery timeframes varying based on your location.
  • Please review the Shipping Policy for detailed information.

Order Cancellation

Billing and Payments

Payment Methods

I accept:

  • PayPal
  • Shop Pay
  • Google Pay
  • All major credit and debit cards

Payment Security

  • Your payment information is protected by SSL encryption.
  • Transactions are processed through PCI DSS-compliant gateways.
  • For more details, refer to the Billing Terms and Conditions.

Returns, Refunds, and Exchanges

Eligibility

Returns, refunds, and exchanges are subject to the conditions outlined in the Return, Refund, and Exchange Policy.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact me within 5 days of receipt for resolution.

Privacy and Data Protection

Your privacy is important to me. My use of your personal data is governed by the Privacy Policy, which explains how I collect, use, and protect your information.

Prohibited Activities

You agree not to engage in the following activities:

  • Misusing my website or services, including unauthorized access or tampering with its functionality.
  • Violating applicable laws, regulations, or the rights of others.
  • Providing false or misleading information during checkout or communication.

Limitation of Liability

To the fullest extent permitted by law:

  • Petibaroque shall not be liable for any indirect, incidental, or consequential damages arising from your use of my website or services.
  • My total liability, in any case, is limited to the amount you paid for the products purchased.

Force Majeure

I am not responsible for delays or failures caused by events beyond my reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • Government actions
  • Disruptions in transportation or supply chains

Governing Law

These Terms are governed by the laws of the jurisdiction where my business is registered. Any disputes arising from these Terms or your use of my website shall be resolved exclusively in the competent courts of that jurisdiction.

Changes to Terms

I reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on my website. It is your responsibility to review these Terms periodically for updates.

Customer Support

If you have any questions or concerns about these Terms or your order, please contact:

By using my website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Petibaroque!